Frequently Asked Questions

Frequently Asked Questions

Who are MEDICOVI insoles suitable for?

MEDICOVI® insoles are suitable for men and women who:

  • experience pain in their feet, heels, or forefoot
  • have tired legs after long periods of standing or walking
  • feel discomfort in their knees, hips, or back during daily movement

They are designed for daily wear – for work, walks, and also for sports footwear (depending on the model).

How do MEDICOVI insoles differ from ordinary insoles?

Most ordinary insoles only cushion impact. MEDICOVI works differently.

MEDICOVI® insoles feature a unique water capsule that reacts to your every step, shifting as you place your foot and distributing pressure dynamically — not statically. The water moves to where your foot needs it at that moment. The result: less pressure on sensitive areas, higher comfort, a more natural step.

This solution is unique and patent-protected — it's not an ordinary foam or gel insole.

How do MEDICOVI insoles work in practice?

With every step: your foot lands → the water in the capsule gently shifts → pressure is distributed over a larger surface area → your foot is not burdened at a single point.

They don't force abrupt correction, but adapt to your movement.

Where are MEDICOVI insoles developed and produced?

MEDICOVI® insoles are developed in Slovakia and Denmark, produced in Slovakia. The materials used meet the requirements for health harmlessness and durability. We purchase materials exclusively from verified and certified production partners from Slovakia and the EU.

How to choose the right type of insoles?

The choice depends on where you feel discomfort, the type of footwear, and how you use them. On the website, you will find the Selection Guide — it will answer in 30 seconds.

Can I wear the insoles all day?

Yes. MEDICOVI® insoles are designed for all-day wear. If you do not yet have experience with insoles, we recommend starting with shorter wear and gradually extending the time — this is a natural adaptation for the body.

How quickly can I feel a difference?

Experiences vary. Some customers feel greater comfort after just a few days, while for others, it is a gradual change with regular wear.

What payment methods do you offer?
  • online card payment
  • cash on delivery
  • bank transfer payment
What if the insoles don't suit you?

If MEDICOVI® insoles don't suit you, you can return them even without giving a reason — even if you've worn them. You have 30 days to do so.

We understand that insoles need to be thoroughly tried out while walking. If you decide to return them, simply contact us, and we'll be happy to help with the next steps.

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